SG MULTI TOOL
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delivery
INTERNATIONAL• Items are shipped on regular business days, Monday through Friday. Orders are shipped by DHL.
• Once your order leaves our warehouse, you will receive an email with a tracking number that you can use to track your order at www.dhl.com.
ASIA: 2-4 business days
Oceania, North America: 2-5 business days
Europe: 3-6 business days
Central America, South America, Africa: 5-7 business days
Depending on the customer's purchase amount in each country
Please check the free shipping service.
You can check it at the top of the product display page or on the checkout page.
Exchange and Refund
- When exchange and return are possible
- Within 7 days from the date of receiving the product, however, home appliances
In this case, exchange/return is not possible if the packaging has been opened or the packaging has been damaged and the product value has been lost.
- The contents of the products and services supplied are displayed. The contents of the advertisement and
In case of different or different implementation, within 3 months from the date of supply and 30 days from the date of learning of the fact.
When exchange and return are not possible
- If the product is lost or damaged due to reasons attributable to the customer. However, in order to check the contents of the product
Excluding cases where packaging, etc. are damaged
- If the packaging has been opened or the packaging has been damaged and the product value has been lost.
(Example: home appliances, food, records, etc. However, defective pixels in laptops with LCD screens, LCD monitors, digital cameras, etc.
Returns/exchanges are subject to manufacturer standards.)
- If the value of the product has decreased significantly due to the customer's use or partial consumption, however, in the case of cosmetics, etc., the trial product
Only if provided.
- When the value of the product has decreased significantly over time to the extent that resale is difficult.
- If the packaging of a product that can be copied is damaged
(For more information, please use the Customer Satisfaction Center 1:1 E-MAIL consultation.)
※ If you change your mind and exchange or return the product, you will be responsible for the cost of returning the product.
(Including color exchange, size exchange, etc.)
Product information
INTERNATIONAL
1. Wash stains or contaminated areas with a sponge or soft brush.
2. Never dry clean the product.
3. You have to put it in the laundry net and wash it separately with a neutral detergent to wear it for a long time without damaging the product.
4. Do not use chlorine bleach. In the case of printed products, the print may be damaged.
5. When drying, place it flat in tumbler dry or well-ventilated shade and dry it quickly.
6. When it's completely dry, tap lightly to spread the down evenly (for down products).
JAPAN
1.汚れや汚れをスポンジまたは柔らかいブラシで洗います。
2.製品をドライクリーニングしないでください。
3. 洗濯網に入れ、中性洗剤を使用して単独で洗濯してください。
4. 塩素系漂白剤を使用しないでください。 印刷物の場合、印刷物が損傷する可能性があります。
5. 乾燥時にはタンブラー乾燥や換気の良い日陰に横になって速やかに乾燥させてください。
6. 完全に乾燥したら、軽く叩いてダウンを均等に広げます（ダウン製品の場合）。
KOREA
1. 얼룩이나 오염된 부위를 스펀지나 부드러운 솔로 씻어주세요.
2. 제품을 드라이클리닝하지 마세요.
3. 세탁망에 넣어 중성세제를 사용하여 단독 세탁해주셔야 제품 손상 없이 오랫동안 착용하실 수 있습니다.
4. 염소계 표백제를 사용하지 마세요. 인쇄물의 경우 인쇄물이 손상될 수 있습니다.
5. 건조시에는 텀블러 건조 또는 통풍이 잘되는 그늘에 눕혀서 빠르게 건조시켜주세요.
6. 완전히 건조되면 가볍게 두드려서 다운을 고르게 펴줍니다(다운 제품의 경우).
